Support Center

Get help with Everyday Money Tools

Need Help?

Email us at support@billoo.ai

We typically respond within 24 hours

Frequently Asked Questions

Is the app really free?

Yes! Everyday Money Tools is completely free with no ads, in-app purchases, or hidden fees. We built this app to help people make better financial decisions, not to profit from them.

Do I need to create an account?

No. The app works without any account, login, or personal information. Just download and start using it immediately.

Is my financial data private?

Absolutely. All calculations happen on your device. We don't collect, store, or transmit any of your financial data. See our Privacy Policy for details.

Does the app work offline?

Yes! All calculators work offline. Mortgage rates and currency conversions use cached data when you're offline.

Where do the mortgage rates come from?

We fetch current mortgage rates from the Federal Reserve Economic Data (FRED) API, updated daily. These are national averages—your lender may quote different rates based on your credit profile.

Are the currency exchange rates accurate?

Yes. We use Open Exchange Rates, which provides real-time exchange rates updated regularly. However, actual rates at banks or exchange services may differ slightly.

Can I save my calculations?

Currently, calculations are not saved between sessions. We're considering adding an optional save feature in a future update that would store data locally on your device.

Why are the interest rate calculators useful?

The Simple vs. Compound Interest calculator helps you understand how different interest types affect savings and loans. It's educational and helps you compare investment options.

Is this app suitable for professional financial planning?

While our calculators use accurate formulas, they're designed for general planning and education. For professional financial advice, please consult a licensed financial advisor.

The app won't load or crashes. What should I do?

Try these steps:

  • Force quit and restart the app
  • Check for app updates in the App Store
  • Restart your device
  • If using web version, clear your browser cache
  • Still having issues? Email us at support@billoo.ai

Calculator Help

Loan & Amortization Calculator

What it does: Calculates monthly loan payments and shows how much of each payment goes to principal vs. interest over time.

How to use:

  • Enter your loan amount
  • Adjust the interest rate (pre-filled with current market rates)
  • Set your loan term (typically 15 or 30 years for mortgages)
  • View your monthly payment and total interest

Savings Goal Calculator

What it does: Helps you plan how to reach a savings target.

How to use:

  • Enter your goal amount
  • Set your monthly contribution
  • Add expected interest rate
  • See how long it will take to reach your goal

Debt Payoff Planner

What it does: Creates a strategic plan to pay off multiple debts.

How to use:

  • Add each debt with its balance and interest rate
  • Set your total monthly payment amount
  • Choose avalanche (highest rate first) or snowball (smallest balance first)
  • See your payoff timeline and total interest savings

Rent vs. Buy Calculator

What it does: Compares the long-term costs of renting vs. buying a home.

How to use:

  • Enter home price and down payment
  • Input monthly rent and expected home appreciation
  • Set loan terms and property tax estimates
  • View break-even analysis and total costs over time

Emergency Fund Estimator

What it does: Calculates your ideal emergency fund target.

How to use:

  • Enter your monthly expenses
  • Choose recommended months of coverage (typically 3-6 months)
  • Adjust based on job stability and risk tolerance

Currency Converter

What it does: Converts between 170+ currencies with real-time rates.

How to use:

  • Select source currency
  • Select destination currency
  • Enter amount to convert
  • See instant conversion with current exchange rate

Technical Support

Supported Devices

  • iOS: iPhone and iPad running iOS 14.0 or later
  • Web: Modern browsers (Chrome, Safari, Firefox, Edge)

System Requirements

  • Internet connection (for rate updates; offline mode available)
  • 20 MB free storage space

Feature Requests

Have an idea for a new calculator or feature? We'd love to hear from you! Email feedback@billoo.ai with your suggestions.

Report a Bug

Found a bug or calculation error? Please report it to support@billoo.ai and include:

  • Your device model and iOS version
  • Description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable

Additional Resources

About the Developers

Everyday Money Tools is developed by Billoo.ai and H3N Technologies, LLC. We're committed to creating helpful, privacy-focused financial tools for everyone.

Still Need Help?

Contact us at support@billoo.ai

We're here to help!